Privacy Policy

Here at Sumfood we take privacy seriously. Very seriously.


WHAT INFORMATION DO WE COLLECT?

We receive, collect and store any information you enter on our website or provide us in any other way.

In addition, we may collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); comments, feedback, product reviews (including submitted digital images of products), and product recommendations.

HOW DO WE COLLECT INFORMATION?

When you contact us through our website, as part of the process, we collect personal information you give us such as your name, address and email address. This personal information will only be used to facilitate communication with you.

WHY DO WE COLLECT SUCH INFORMATION?

We collect such non-personal and personal information for the following purposes:

  1. To provide and operate our Services;
  2. To provide our Users with ongoing support and assistance;
  3. To be able to contact our Users with general or personalised service-related notices;
  4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to provide and improve our services;
  5. To comply with any applicable laws and regulations.
HOW DO WE STORE, USE, SHARE AND DISCLOSE OUR SITE VISITORS?

We do not share nor disclose personal information of any visitor to our site. Ever.

Our company is hosted by Sure Software.  Sure Software provide us with the online platform that allows us to communicate with you. Your data may be stored through Sure Softwares data storage, databases and the general  applications. They store your data on secure servers behind a firewall.

HOW DO WE COMMUNICATE WITH SITE VISITORS AND USERS?

We may contact you to followup from information you have provided through the "be heard" portal. For this purpose we may contact you via your preference of email, telephone, text messages, and postal mail.

HOW DO WE USE COOKIES AND OTHER TRACKING TOOLS?

Like many companies, Sumfood uses "cookies" and similar tools to improve our performance and enhance your user experience.

We are all about food ... but these are a different sort of cookies:

A cookie is a small text file which is placed on your Device. Cookies help to analyze web traffic and allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Certain cookies may contain personal data – for example, if you click to “remember me” when logging in, a cookie may store your username. Most cookies won’t collect personal data that identifies you, and will instead collect more general information, such as how users arrive at and use our Sites, or a user’s general location.

HOW DO YOU WITHDRAW YOUR CONSENT OR CONTACT US FOR FURTHER INFORMATION?

If you don’t want us to process your data anymore, please contact us at helen.darling@sumfood.com or send us mail to 135 Broadway, Newmarket, Auckland, New Zealand.

UPDATES TO THIS PRIVACY POLICY.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.